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RETURNING YOUR ORDER / ITEM


Standard Return Policy

Please note that we do not accept buyer’s remorse returns. Claims must be filled within 30 days of you receiving your item(s). Certain items are considered custom or special request orders by the manufacturer, and certain products are non-returnable.

Non returnable items:
• Custom made or special request items
• Opened bedding materials
• Assembled or Partially Assembled Furniture
• Mattresses
• Items without original packaging
• Used items.

Note: Cymax will not be responsible for return fees incurred if you make arrangements to ship back the item at your own expense.